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CITYCLASS HOTELS
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We care about your health!

Due to the worldwide corona pandemic, extensive hygiene and protective measures against Covid-19 have been introduced in our hotels. These correspond to the official regulations and are constantly adapted/revised to the current situation.

●     Entering the hotel is only permitted when your mouth and nose are properly covered (please wear a mask!).


●     Disinfectant dispensers are available at the entrances/exits. Please disinfect your hands when entering and leaving the hotel.


●     Keep at least 1.5m away from other guests and the staff. Please also note the corresponding floor markings at the reception.


●     Plexiglass walls were installed at the reception to protect you and our staff during check-in/out.


●     After each check-in/out, the pens used by our guests are disinfected.


●     All key cards are disinfected before they are hand over.


●     You can pay contactless with your credit card/EC card (with a corresponding function). However, should a PIN be required, we will disinfect the PIN pad after each use.


●     Our rooms are freshly disinfected every day.


●     Please understand that we are currently do not provide TV magazines as well as writing material in our rooms to prevent possible infections. These items are still available on request.


●     The cleaning cycles of high traffic public areas such as. e.g. Toilets and elevators have been increased. In addition, these areas are regularly disinfected.


●     All door handles in the hotel are disinfected several times a day.

●     Disinfection of the hands is necessary before entering the gastronomic areas. Disinfectant dispensers are available for this. Furthermore, the proper wearing of a mask (that covers mouth and nose) in the gastronomic areas and at the breakfast buffet is mandatory. 


●     There is currently no self-service option at the coffee/juice stations. We serve your drinks at the table.


●     The tables are disinfected after each guest change.


●     Our staff wears masks in the service areas.


●     Our menus are currently available digitally or disinfected after each guest.


●     Please note the general hygiene etiquette. Corresponding information is also posted in the hotel lobby and in the elevators.


●     Please use the elevators alone!


●     Please pay attention to the designated running directions (floor markings) to avoid unnecessary contacts.


●     In order to be able to trace infection chains back, you have to register with your personal data in our gastronomic areas. This data is stored for 2 weeks and only made accessible to the health authorities in the event of an infection. The registration is imposed by the authorities.


●    Clinical thermometers (infrared) are available.

We and our partners use technologies such as cookies or targeting and process personal data such as IP addresses or browser information in order to personalize the advertisements you are shown. This enables us to show you more relevant ads and improve your internet experience. We also use it to measure results or to fine-tune the content of our website. As we value your privacy, we hereby ask for your permission to use the following technologies. You can give your consent to entire categories or have further information displayed and thus only select certain cookies. You can change / revoke your consent at any time later by clicking on the "Manage cookie settings" button at the bottom of the page.

Privacy policy | Imprint
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Notes on data protection

In accordance with the applicable data protection laws, we ask you to take a moment to read the most important points of our data protection declaration. This is not about the changes we made, but rather that you should familiarize yourself with the most important points. You can revoke your consent at any time with effect for the future.

Cookies are a central part of the technology in your browser and help improve your internet experience on websites. For example, if you set a default language on a website, the website can use cookies to remember your choices. You can block individual or all cookies. However, this can mean that certain functions on the web can no longer be used. For example, many websites require cookies to be enabled before you can log in.

For example, if you search for a restaurant on an integrated Google Maps map or watch a video using the integrated YouTube video player, information on these activities is processed by the relevant provider, such as the video viewed, device IDs, IP Addresses, cookie data and location information. You will find further explanations of the data processed by us in our data protection declaration. In addition, we also provide information here about every tag / script / cookie used with corresponding detailed information.

We process this data for the purposes listed in our privacy policy, for example to

  • To provide you with more useful and personalized content with our services and to improve the quality of our services and develop new ones
  • To improve security and protection against fraud and abuse
  • Perform analysis and measurements to better understand how our services are used. In addition, we work with partners who measure the use of our services.
  • Show advertisements based on your interests that we can determine based on this data, such as advertisements relating to the pages you have visited

We do not merge data across services and devices. However, a cross-service and cross-device merging of data from third-party providers used cannot be ruled out.

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These cookies enable additional functions of the website that improve user interactions. Here you can find a detailed list of the functional cookies used.

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With these cookies we can analyze the use of the website in order to measure and improve its performance. This information helps us to understand how our visitors use our website. Here you can find a detailed list of the statistics cookies used.

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With these cookies we can analyze the use of the website in order to measure and improve its performance. This information helps us to understand how our visitors use our website. Here you can find a detailed list of the statistics cookies used.
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CITYCLASS HOTELS
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