+49 (0)221 / 2058 -555
Here are some questions our guests usually ask.
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Would you like to check-in your room earlier? Early arrivals (2 hours before official check-in time) can be booked (depending on availability) during the reservation process for an additional fee of € 19.00. Alternatively, please contact our service team.
Check out times are until 11:00 a.m. with the exception of weekends and public holidays up until 12:00 p.m.
Would you like to leave your room later? Then (depending on availability) you have the option of booking a late departure (2 hours later) for an additional charge of € 19.00 in the booking process. Alternatively, please contact our service team.
CityClass Hotels are open 24 hours a day.
CityClass Hotels serve breakfast as follows:
Mon - Fri: 6:30 a.m. - 10:30 a.m.Saturdays, Sundays and public holidays: 6:30 a.m. - 11:00 a.m.
Breakfast is served at an additional € 12.00 per guest and € 17.90 per visitor. Breakfast includes buffet and drinks.
You can also have your breakfast served in your room on request. Please note that there is a service charge of € 3.00 per order.
As a visitor you can also enjoy our breakfast buffet including drinks for € 17.90. For larger groups, we ask for prior registration.
We also offer room service during CityClass Hotels bars, restaurants and café opening hours. Please note that there is a service charge of € 3.00 per order.
Hotel Europa: 11:00 a.m. - 10:00 p.m.
Hotel Residence: 11:00 a.m. - 10:00 p.m.
Hotel Caprice: no restaurant
Hotel Savoy: no restaurant
Hotel Europa: Open 24 hours
Hotel Residence: Open 24 hours
Hotel Caprice: Open 24 hours
Hotel Savoy: Open 24 hours
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