+49 (0)221 / 2058 -555
Here are some questions our guests usually ask. If your question is not below, send us a message on the dialogue box.
Would you like to check-in your room earlier? Early arrivals (2 hours before official check-in time) can be booked (depending on availability) during the reservation process for an additional fee of € 19.00. Alternatively, please contact our service team.
Check out times are until 11:00 a.m. with the exception of weekends and public holidays up until 12:00 p.m.
Would you like to leave your room later? Then (depending on availability) you have the option of booking a late departure (2 hours later) for an additional charge of € 19.00 in the booking process. Alternatively, please contact our service team.
CityClass Hotels are open 24 hours a day.
CityClass Hotels serve breakfast as follows:
Mon - Fri: 6:30 a.m. - 10:30 a.m.Saturdays, Sundays and public holidays: 6:30 a.m. - 11:00 a.m.
Breakfast is served at an additional € 11.00 per guest and € 16.90 per visitor. Breakfast includes buffet and drinks.
You can also have your breakfast served in your room on request. Please note that there is a service charge of € 3.00 per order.
As a visitor you can also enjoy our breakfast buffet including drinks for € 16.90. For larger groups, we ask for prior registration.
We also offer room service during CityClass Hotels bars, restaurants and café opening hours. Please note that there is a service charge of € 3.00 per order.
Hotel Europa: 11:00 a.m. - 10:00 p.m.
Hotel Residence: 11:00 a.m. - 10:00 p.m.
Hotel Caprice: no restaurant
Hotel Savoy: no restaurant
Hotel Europa: Open 24 hours
Hotel Residence: Open 24 hours
Hotel Caprice: Open 24 hours
Hotel Savoy: Open 24 hours
Best-price- guarantee
Free WiFi
Free bottle of water
Discounted parking
Pay easily via PayPal
Pay easily via Klarna
Additional options
Privcacy
We would be happy to answer what else you would like to know.
I have read and accepted the data protection regulations.
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In accordance with the applicable data protection laws, we ask you to take a moment to read the most important points of our data protection declaration. This is not about the changes we made, but rather that you should familiarize yourself with the most important points. You can revoke your consent at any time with effect for the future.
Cookies are a central part of the technology in your browser and help improve your internet experience on websites. For example, if you set a default language on a website, the website can use cookies to remember your choices. You can block individual or all cookies. However, this can mean that certain functions on the web can no longer be used. For example, many websites require cookies to be enabled before you can log in.
For example, if you search for a restaurant on an integrated Google Maps map or watch a video using the integrated YouTube video player, information on these activities is processed by the relevant provider, such as the video viewed, device IDs, IP Addresses, cookie data and location information. You will find further explanations of the data processed by us in our data protection declaration. In addition, we also provide information here about every tag / script / cookie used with corresponding detailed information.
We process this data for the purposes listed in our privacy policy, for example to
We do not merge data across services and devices. However, a cross-service and cross-device merging of data from third-party providers used cannot be ruled out.